You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). We can not take back custom ordered items or Kevlar Pressed Panels, Kevlar Fabrics, or Soft Kevlar Inserts.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Returned item shipping fee's are the sole responsibility of the customer unless otherwise notified by our returns department.
RESTOCKING FEE: A 25% Restocking fee will be assessed when the item is returned if the item was returned from Buy Remorse, Purchasing the wrong item, or just changed your mind.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to some international destinations. Please check with your customs before you place an order.
Unless Free Shipping is available, please note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.